Frequently Asked Questions
Q) Can I cut the brush strip to size myself?
A) All aluminium sections can be cut to length using a fine tooth saw.
It is most important that the galvanised steel channel which houses the nylon brush strip filaments (cam strip) is then sealed to avoid filament loss - this can be accomplished by cutting using pliers or bolt cutters to seal; i.e. by pinching the end of the channel with pliers or wire cutters this will stop the loss of any of the bristles if done correctly.
Q) What size length can I order?
A) Standard Sizes held in stock are 2.0m, 2.5m and 3.0m lengths. We can also cut to your specified length if you would like, but a surcharge is applied. Contact us with your specific measurements.
Q) Can I buy the brush strip only?
A) Absolutely, Formseal can supply both parts separately. It is, however, more cost effective to purchase them complete and assembled as opposed to two separate piece parts. If you require brush only look at our Camstrip section.
Q) I have a problem with mice getting into my garage, what would be the best solution?
A) First and foremost, we recommend that you eliminate the source of food supply (where possible). It is important that you eradicate existing visitors and by using our brush strip, this will deter new ones from entering your building.
Prevention is better than cure.
Q) I am not sure which size brush strip to order. Can you send me a sample?
A) Absolutely yes - we can, our completely FREE OF CHARGE sample service is complimentary and we want you to be happy with the product you have chosen. Our samples are approx. 100mm in length and are often posted first class Royal Mail and this way, you can 'try before you buy' providing you with the confidence you are choosing the right product before ordering.
Q) Could you ship to a different delivery address?
A) Yes. If you would like to us drop ship directly to site, or directly to your customer, then please let us know. If you ask us to remove "Formseal" branded paperwork then we are happy to do this for you! You can even email us with your own despatch note to firstname.lastname@example.org and we can include your paperwork if you require. All part of our service!
Q) Can you install?
A) Unfortunately, installation is not included in the price, nor do we offer this as part of our service. Our products are versatile and supplied directly to trade as well as to the consumer, so fitting and cutting instructions are included (where appropriate) with the goods and it should be easy to install for any DIY novice. We've picked up a few tips up along the way, so if you are struggling, then do call our Technical support and we would be pleased to assist you over the telephone.
Q) What are your Opening Hours?
A) Formseal are open 9am to 5pm Monday to Friday. We are closed for all Bank Holidays and have a Christmas Shutdown. If you place an on-line order, it is processed by us in our normal office operating hours. Please consider this when placing timed deliveries after hours. We only guarantee despatch same day on all orders placed before 1pm on a weekday.
Q) Can you cut the brush strip to my specified length or drawing?
A) Yes, we can cut the brush strip to any specified length, a small cutting charge applies and once cut, this makes the product non-returnable. If you are looking for a quantity order, we invite you to send us your drawing, and we shall be pleased to quote on your bespoke requirements and provide you with a customised sample for acceptance prior to a production order.
Q) Do you supply other filament other than nylon?
A) Yes, polypropylene, natural hair and metal to name a few.
Q) Can I pay by credit/debit card?
A) Yes, we accept card payments securely via Worldpay. You can order online or call us with your order, and we can take payment over the phone.